Frequently Asked Questions
Everything you need to know about bringing the Starwax shine to your home.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
Are Starwax products safe for use around pets and children?
Yes, our products are formulated with safety in mind. However, we always recommend following the specific label instructions, ensuring proper ventilation, and storing cleaning agents out of reach of children and pets.
What is your return policy for home care products?
We offer a 30-day return policy for unused and unopened products in their original packaging. If you receive a damaged item, please contact our support team immediately for a replacement.
Do you offer international shipping?
Currently, Starwax At Home ships exclusively within the continental United States and Canada. We are looking to expand our delivery zones in the near future.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I find the right product for a specific surface?
Each product page features a 'Surface Guide' section. You can also use our website search bar to filter by material, such as wood, marble, leather, or stainless steel.